Written by Karen D. Swim
Taking time to profile your ideal client is essential. Knowing your ideal client will help you focus your business model and resources on acquiring and retaining the right clients. It will also minimize the risks inherent in gaining customers that are not a good match.
Developing a client profile is not a one-time process. You will refine it as your business evolves, and may even redefine it if you shift your business model. Below are 7 reasons you should create an ideal profile today!
- You can more precisely target your market. William Tell faced execution if he did not shoot an apple off the head of his son. If he missed, he and his son would both die. Tell took careful aim and hit the target, splitting the apple in half. We may not think of precision in business as a life or death prospect but it can be. You can waste tine and money “speaking” to a large audience with hopes of reaching the right market or you can spend your resources connecting with people who want, need and value your offerings.
- You will create communications that are more effective. When you know your audience you can craft your communications to speak directly to them. You can speak to their needs, wants and desire in language that is uniquely appealing to them.
- No more looking for a needle in a haystack. If you wanted to see a baseball game, chances are you would not head to the local basketball court. Knowing your ideal client allows you to reach them through the right channels. You can then track, measure and enhance your ROI on marketing.
- Improve your conversion rate. Your precise efforts will yield the reward of a higher conversion rate. You will no longer be attempting to sell oranges to groups who prefer apples. By targeting orange lovers with oranges, you will convert more prospects to sales.
- Enhance your service. You can tailor your service to fit your market. This allows you to add custom touches that address their specific needs. Your operations will be designed for your market, improving your service and relationship to your buyers.
- Increase the lifetime value of your customers. When you have identified your ideal client you can create products and services designed to meet their needs. After all you want to develop long term relationships rather than a one time sale.
- You will be able to identify clients that are not a good fit. When you attempt to serve customers who are not a good fit it often results in you and the customer feeling the pain of the process. Having an ideal client profile will help you to recognize customers who would best served by someone else.
Do you have a written ideal client profile? How has it helped you in your business? If you do not have one, what has prevented you from creating it?
Business Resources:
- Winning Web Sites: How to Identify Your Ideal Clients … and Sell More to Them!
- Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling
- Duct Tape Marketing: The World’s Most Practical Small Business Marketing Guide
Bobby Clark says
Thanks you so much for this wonderful information that you gave. I can use this specially when we are outsourcing our business. Thanks again and more power to your team.
karen says
Hi Mark, thank you! You are right that ideal client profiles focus you. Over the years, I have continued to revise and fine tune my profiles and my offerings to meet their needs. I appreciate your comment and hope that you always have ideal clients. 🙂
Mark Allen Grainger says
Great article!
Ideal Client profiles are so powerful in helping a business entrepreneur get focused. I also think that it adds tremendously to the ability to craft professional relationships by design.
Here’s a blog post that discusses how one’s ideal client profile can lead to a better personal brand as well as more authentic relationships
http://theinspirationalmarketer.com/your-personal-brand-is-about-authentic-relationships/
In your corner and on your side,
Mark Allen Grainger
(415) 789-6009
Meryl K. Evans says
I’m grateful I figured out a potential client wasn’t a fit based on his emails. The thoughts were disorganized and he sent notes that showed no clear direction. Sure enough, the person who referred him to me confirmed this person was a difficult client.
Sometimes you have to fire clients after working for them. I’ve parted ways with several because the stress wasn’t worth the gig. Think how much more energy you might have if you give up one bad client for two good clients. So it will pay off in the long run.
Meryl K. Evans´s last blog post..List of Twitter Chats
Alex Fayle | Someday Syndrome says
I have one, but I don’t think it’s quite specific enough – I’ve been pondering this for a while…
Alex Fayle | Someday Syndrome´s last blog post..7 Things We Already Know About Our Lives
Brad Shorr says
Brilliant advice, Karen. My difficulties in identifying my target market actually proved helpful – it forced me to refine my service offering so that it became more relevant. When I started my business, my service offering was too broad and didn’t appeal strongly to anyone, perhaps inevitably.
Brad Shorr´s last blog post..Best Buy vs. AT&T – A Tale of Two Customer Experiences